FAQ
Reservations:
Do I need to make a reservation?
We recommend making a reservation on RESY if availability permits, but walk-ins are always welcome! Reservations up to 8 people can be made up to 2 weeks in advance starting at 8 AM.
How can I book a larger reservation?
For groups of 8 or more, please reach out with details through gm@chamberlainsponybar.com with your desired date in the subject line. We’ll do our best to get you booked in! Please note that groups of 6+ are subject to an auto gratuity.
I don’t see any reservations available on RESY. What should I do?
If no reservations are available, we’d love to welcome you as a walk-in! We operate on a first-come, first-served basis and will do our best to accommodate you when you arrive.
How do walk-ins work? Do you have a waitlist or is it first-come, first-served?
We operate on a first-come, first-served basis. Feel free to grab a drink at the bar while you wait!
What is your cancellation policy? Is there a charge?
If a booking is cancelled less than 24 hours before the reservation, we charge $10 per person in the party. You can cancel your reservation through your RESY account!
I need to modify my current reservation.
Most reservation modifications can be made online through your RESY account, but if you need assistance please email us at gm@chamberlainsponybar.com and we’ll do our best to accommodate your request.
Can I book out the venue for a private event?
Yes, we offer buyouts for larger events. For inquiries, please contact us at gm@chamberlainsponybar.com with your event details, and we’ll coordinate with you directly.
General Information
When are you open? Do you have a happy hour?
We are open from 3PM-2AM seven days a week!
Our Happy Hour is served from 3PM to 7PM, with our Late Night Menu served from 10pm until close.
Are you hiring?
For job inquiries, visit our careers page or email our General Manager at gm@chamberlainsponybar.com with the role you're interested in. We typically look for candidates with experience in high-volume environments. Follow our Instagram stories for updates on job openings!
Where are you located?
You’ll find us at 585 King Street West, right at the corner of King and Portland. Get directions here.
Do you show sports games?
Yes, we show all Premier League and MLS games!
Is your restaurant accessible?
Our low-top booths are located on a platform that is up a couple of steps, and all tables on the main level are high-tops. While our space itself is not the most wheelchair friendly, we do have an accessible washroom and we are more than happy to accommodate in any way we can.
Who should I contact if I want to offer my product?
For supplier opportunities, please reach out to our General Manager at gm@chamberlainsponybar.com.
Dietary & Food Inquiries
Do you have gluten free options?
Yes, we do have several gluten-free options! You can enjoy our Carne Asada, Pollo, Chorizo, and Fish tacos all on corn tortillas. In addition, our Esquites, Ribs (without garnish), and Guac & Chips are also all gluten friendly!
Do you have dairy or vegan friendly options?
At this time, only our guac and chips are dairy and vegan friendly.
Are we Halal?
We source our meat from a halal-certified supplier, and it is butchered according to halal guidelines. However, since our kitchen also handles pork products, we cannot guarantee that our food is fully halal due to the possibility of cross-contamination.